Who Has Access to the Do Not Call Registry? The call is being made to a consumer who already has an established business relationship with the organization making the call.Ĭalls may also be made to consumers who have given their written consent to receive calls from telemarketers.The call is being made in an attempt to solicit a charitable donation.The call is being made from one business to another business in order to solicit a purchase.The call is being made specifically to promote a political party or candidate.The call is being made for the sole purpose of conducting a survey, which is not part of a plan to solicit purchases of services or goods. For example, the call is being made to inform a consumer about the delivery status of an order. A message that is purely informational is being delivered.Your organization may be eligible for exempt status from the Do Not Call Registry if it is a non-profit organization or an organization that only makes calls for one of the following reasons: Organizations which are Exempt from the Do Not Call Registry The Do Not Call Registry’s provisions do not cover calls from charitable foundations, political organizations, telephone surveys, or companies with which the consumer already has a business relationship. This includes calls made by telemarketers who are acting on behalf of third-party vendors and vendors who are providing or offering services and goods to consumers in exchange for or as part of a telemarketing transaction. The ‘do not call’ regulations of the Telemarketing Sale Rule (TSR) cover any campaign, program or plan to sell services and goods through phone calls. What Types of Calls are Covered by the Do Not Call Registry? Once added, telephone numbers will remain on the registry until they are disconnected, reassigned, or until the consumer decides to remove their number from the list. Business numbers and fax numbers are not covered. Only personal numbers can be added to the register. The registry is administered by the Federal Trade Commission (FTC), which is the United States’ consumer protection agency.Ĭreated in 2003, the National Do Not Call Registry is designed to give consumers freedom of choice when it comes to receiving telemarketing calls. The National Do Not Call Registry is a compiled list of phone numbers belonging to people who do not wish to receive calls from vendors or telemarketers.
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